FAQ
1. How can I pay my order?
You can pay your order with one of the following Payment Methods:
Payment through credit, debit and prepaid cards
Cash on delivery
By Deposit to a bank account of our company
2. Is it safe to make my order online?
Yes, it's absolutely safe to make an order and pay it online. Your personal data is transmitted securely within our system. We do not store any information regarding your transactions through our online store. All processes are carried out through certified service providers (co-operating banks, PayPal)
3. What is the shipping cost?
Shipping costs are specific and are tailored to your picking location.
For orders over 50 € there is no cost.
For orders below € 50 the cost is as follows:
|
|
Pay on delivery |
Card |
Deposit |
|
All Greece |
5,00 |
5,00 |
5,00 |
4. How can I return a product?
You can return a product within 10 days of receiving it, by telephone at 2810 287211 or by email at sales@markakis.gr
The product should be in the condition you received it, not used, and be in its original packaging.
Changes are not made to contact lenses that are ordered such as astigmatic, multifocal and colored with myopia degrees.
The shipping costs for the changes are charged to the customer.
5. I forgot my password, what should I do?
You can retrieve your password easily and simply. Click the "I forgot my password" link, enter the email with which you created your account in our store and click "Retrieve".
In the next few minutes we will send your new password to your email.